3/2013 What will it be next ?

Yet another bomb blast. This time it was in my home town of Hyderabad. The Police came, and started their investigations. The criminals will eventually be caught , and tried. What next ? The case will linger on for years. The judgement will be pronounced, and the criminals will be lodged in jail, and pampered for years, using Tax payer’s money (read my money). Every one who lost their near and dear will get tired of the waiting, and will prefer to forget the nightmare. Then there will be one more blast (GOD forbid), and the tamasha will start all over again.

02/2013 And now, you can follow this blog easily

Notice the small “Follow” button on the bottom right corner. Click on it, fill in your email address, and you are done ! You get an e mail notification every time I add stuff to this blog. Share my concerns and complaints and warning alerts.

Thanks,

partha

01/2013 Shame on Spicejet

This is an example of irresponsible behaviour of incompetent Spicejet Airlines.

I was planning to return to India on 28th Jan. by a Spicejet flight. As usual, I asked for a reconfirmation of my return flight. Spicejet slept over my request and gave an incomplete answer ** TEN DAYS AFTER ** my flight. What is the point of responding to my mail AFTER the date of my flight ? Do you notice that the response is still incomplete and indecisive ?

Here are some snippets of the email ::

QUOTE
Subject: RE: Reconfirmation of flights
Date: Fri, 8 Feb 2013 10:57:41 +0000
From: custrelations
To: Prof. Partha
CC: custrelations

Dear Guest,

Greetings from SpiceJet.

We regret the delay in responding to your email.

It is advisable to call the numbers mentioned below for urgent assistance.

Should you require further assistance please do not hesitate to contact us. The mobile number mentioned below may be contacted for further assistance, the toll free number is contactable within India only.

Assuring you of our best attention at all times.

Thanks and Regards
Stuti Kukrety,
Customer Relations,
Spicejet Limited.

…
….
Please reconfirm my reservation on the two following sectors/flights ::

Name of passenger :: S. Parthasarathy

Sector : Kathmandu – Delhi
Date : 28 Jan. 2013
Flight No. : SG 42 11:25
PNR :IIW2CIR

Sector : Delhi – Hyderabad
Date : 28 Jan. 2013
Flight No. : SG239
PNR : XG8KED

My contact details at Kathmandu are given in the signature box at the end of this message.

Thank you,

partha

UNQUOTE

Moral of the story — Beware of Spicejet. Share this episode with all your friends and enemies. Do them a favour.