Tag Archives: irresponsible

8-2018 Fraud by Uber (a true story)

 Fraud by Uber (a true story)

1. 2018-08-07 : A 68 year old, sick client, books a ride from the client’s home
to Apollo Hospital, for consulting a neurologist, on a serious medical
problem which the client was having , by Uber using Uber App. on his mobile.

2. Uber accepts the call, and assigns a driver for the ride .

3. After several minutes of delay and uncertainty, the driver quietly abandons the
call. The driver, or Uber, give no indication that the call was being aborted,
neither do they give any reason for the same. Consequently, the proposed
ride NEVER took place. The client is put to enormous mental stress and
agony and anxiety. This is a clear case of irresponsible behaviour and
breach of trust.

4. Mysteriously, Uber makes a claim of “Payment pending” for Rs. 57.75,
using the Uber app. , for a trip which never took place.
This tantamounts to deliberate fraud and an act of “adding injury to insult” .

5. The client promptly lodges a protest using the Uber app. and follows up with
sternly worded emails.

6. Uber implicitly accepts the lapse, and responds that the amount collected
is being refunded to the client. Uber however keeps dilly-dallying and tries
its best, to wriggle out of the episode, by trying to call up the client by phone, so as to cover up its lapses and leave no traces.

7. After about 50 sternly worded emails and warning messages and a notice
that the matter will be reported to law enforcement agencies, the disputed
amount of Rs. 57.75 was eventually credited to the client’s bank account.

8. This matter is still far from resolved, since Uber is yet to :
a. Explain in detail why this incident occurred, in the first place.
b. Explain why Uber extracted the payment for a trip which was never
made — a deliberate act of fraud.
c. Offer an open and publicly visible apology for inflicting enormous mental
agony and anxiety to the sick client, by denying him a trip to the hospital.
d. Explain in detail the action taken on the fraudulent driver for his dishonest
and irresponsible behaviour.
e. Give all details of the transfer claimed to have been made by Uber viz.
date on which the transfer was initiated, Transaction Ref. number, Mode of
transfer, amount transferred, Name and designation of the person who
initiated this mysterious transfer.

Read more about the way Uber operates

Get in touch with — drpartha@gmail.com, if you have had any unpleasant experiences with Uber, Hyderabad, India. You have a right to defend yourself.

***

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6-2017 Beware of ionexchange zero-b

Looking for a water purifier for your home/office/work-place ? Read this, before you make any decision. Save yourself and avoid all the pain.

#1 Complaint dated Wed, 26 Apr 2017, lodged with ionexchange ::

//**

I am thoroughly disappointed with your product and your servicing
arrangements. No one has come till now to attend to my complaint.
…..
…..
Please remember that it is impossible to survive without drinking water
in this scorching summer. I have waited enough. I am contemplating
putting up this entire episode as well as my earlier experiences on the
w-w-web and propagate it to all your competitors.
**//

#2 Complaint dated Wed, 27 Mar 2017 , lodged with ionexchange ::

//**


I am now obliged to make this irresponsible behaviour known publically
over the Press and through the w-w-web (I am an IEEE decorated web
designer). Your competitors will certainly benefit from this adverse
publicity.

I expect you to take IMMEDIATE action and ensure that the servicing to
be done, without any further delay
**//

You can get more details from drpartha@gmail.com. You are also welcome to narrate your bitter experiences with ionexchange zero-B. Your experiences will also be displayed on the web, to alert others. We all have a collective responsibility to prevent such unprofessional and unethical behaviour by irresponsile companies like ionexchange.

5/2013 I demand an explanation, Spicejet

My main complaint against Spicejet is given in the post below “01/2013 Shame on Spicejet”, And now I get a lukewarm ambiguous and evasive lipservice from the Customer Relations of Spicejet. I demand an explanation from you, Spicejet ::

What is the point of responding to my mail AFTER the date of my flight ?

Do you notice that your response is still incomplete and indecisive ? What is the point of redirecting me to some other person without answering my enquiry about flight confirmation ?

What is the use of having a so-called customer relations dept. if you cannot even answer simple queries in time ?

What action have you taken on my earlier complaint about wrong and misleading information (about fares for excess baggage)given by your call centre ?

What action have you taken on the delayed response to my query about flight confirmation ? Why are you not capable of assuring me that such lapses will not occur again ?

Do you think you can get away with such an evasive and ambiguous and meaningless response ?

partha

25/2012 Irresponsible volunteer of irresponsible FSFI

The real culprit has been located. Amit Dhakulkar <damitr@gnu.org.in>, volunteer of FSFI has spoken up at last, and confessed. Hope the problem will be resolved for good soon, and such things will never happen again to anybody.

 

QUOTE

——– Original Message ——–
Subject: FSFI Membership
Date: Mon, 29 Oct 2012 08:57:39 -0400
From: Amit Dhakulkar <damitr@gnu.org.in>
To: drpartha@gmail.com, nagarjun@gnu.org.in

Dear Dr. Partha,

I am *extremely* sorry for the delay in sending your receipts and materials regarding the donation that you had done.
It was *my* fault that the things came to this stage. Have sent you the materials by courier, which you shall
receive in 2-3 working days.

regards

Amit

UNQUOTE

23/2012 Irresponsible FSF India

I have received a mail from Nagarjuna G <nagarjun@gnowledge.org>, chairperson of Free Software Foundation of India ackowledging my complaint about FSF India. Many points remain unanswered even now.

1. Why is it that the Chairperson and all members of FSF India, keep their own mail IDs top secret ? Why do promoters of open soure not want to share their own source or whereabouts ?

2. Why is it that volunteers of FSF do not have time or the decency to acknowledge mails sent to the m ? Why do they volunteer if they cannot observe this simple matter of courtesy?

3. What effort has FSF made to reach out to people, to ask for help , since it is still “limping” (Nagarjuna’s own words)

4. Why is it that even now, the Chairperson of FSF can only give a non-committal, diplomatic, response “I will revert back to you after I check with what actually happened.” ? When does he plan to resolve my complaint ? How much more should I wait ?

5. Why is it that no one else from FSF has cared to answer my mail ? Even if they have no answer, the least they can do is to acknowledge my mail.

This is no way to promote FOSS. This is no way to build goodwill or support.

I hope FSF India  will wake up at least now.

partha