Tag Archives: dishonest

8-2018 Fraud by Uber (a true story)

 Fraud by Uber (a true story)

1. 2018-08-07 : A 68 year old, sick client, books a ride from the client’s home
to Apollo Hospital, for consulting a neurologist, on a serious medical
problem which the client was having , by Uber using Uber App. on his mobile.

2. Uber accepts the call, and assigns a driver for the ride .

3. After several minutes of delay and uncertainty, the driver quietly abandons the
call. The driver, or Uber, give no indication that the call was being aborted,
neither do they give any reason for the same. Consequently, the proposed
ride NEVER took place. The client is put to enormous mental stress and
agony and anxiety. This is a clear case of irresponsible behaviour and
breach of trust.

4. Mysteriously, Uber makes a claim of “Payment pending” for Rs. 57.75,
using the Uber app. , for a trip which never took place.
This tantamounts to deliberate fraud and an act of “adding injury to insult” .

5. The client promptly lodges a protest using the Uber app. and follows up with
sternly worded emails.

6. Uber implicitly accepts the lapse, and responds that the amount collected
is being refunded to the client. Uber however keeps dilly-dallying and tries
its best, to wriggle out of the episode, by trying to call up the client by phone, so as to cover up its lapses and leave no traces.

7. After about 50 sternly worded emails and warning messages and a notice
that the matter will be reported to law enforcement agencies, the disputed
amount of Rs. 57.75 was eventually credited to the client’s bank account.

8. This matter is still far from resolved, since Uber is yet to :
a. Explain in detail why this incident occurred, in the first place.
b. Explain why Uber extracted the payment for a trip which was never
made — a deliberate act of fraud.
c. Offer an open and publicly visible apology for inflicting enormous mental
agony and anxiety to the sick client, by denying him a trip to the hospital.
d. Explain in detail the action taken on the fraudulent driver for his dishonest
and irresponsible behaviour.
e. Give all details of the transfer claimed to have been made by Uber viz.
date on which the transfer was initiated, Transaction Ref. number, Mode of
transfer, amount transferred, Name and designation of the person who
initiated this mysterious transfer.

Read more about the way Uber operates

Get in touch with — drpartha@gmail.com, if you have had any unpleasant experiences with Uber, Hyderabad, India. You have a right to defend yourself.

***

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9-2017 Beware of Uber !

Beware of Uber !

I have experienced fraudulent activities by Uber in Hyderabad, India. I am sure there are many other ways Uber can fleece you. If you know any other ways you have been fleeced, let me know by email drpartha@gmail.com.

1. Uber has no contact centre where a customer can call up, if they have a problem or complaint. The mobile app. used by Uber is defective in many respects and cannot be used for lodging complaints or reporting issues which are not listed in the app. Of course, there is no email address or street address (in India), where a customer can report issues. Their website has only a few limited issues which you can report. You may be sufferiing from an issue not listed in their web pages.

2. When you book a cab, the driver may not even reach your pickup point. Instead, he would report a “no show” and charge a cancellation fee. Although the driver has your contact number, he will not even call up to warn you or alert you that he has been waiting and is aborting the wait and he will charge a “no show” fee. There is no way that a customer can prove that the driver did not reach the pick up point. The customer has no option other than paying the “no show” ransom.

3. When you finish your trip and pay the driver by cash, the driver can still make a claim using your cashless payment option (UPI, ewallet, PayTM). The claim will obviously fail for want of authentication and a “payment pending” notice will hang on your app forever until you pay up.

4. Violating all norms of corporate decency or ethics, Uber has no channel for complaint escalation, appeal, or arbitration. There is no “nodal officer”, “ombudsman” or similar person who can be contacted for grievance redressal.

5. You have no scope for posting your suggestions, remarks, or queries to Uber. So, Uber can do it again and again.

There is no way to complain or raise a dispute, since Uber has insulated itself very cleverly (see point #1 above).

Next time you book an Uber cab, be prepared for some nasty surprises. No wonder they call their drivers as “partners”. A better term would be “accomplices”.

A true story (you don’t want this to happen to you)

9/2012 A thief in my school FPIHM

Liberalisation and open market is a great thing. That is until the thieves step in. This happened to the education system in India, particularly the state (AP) where I live in. It is more than just a coincidence that all (or almost all) these private so-called institutions, are run by goons belonging to a particular commmunity.

My experiences (nightmares) concern private engineering colleges. All of them are sickening places, run by unscrupulous and incompetent crooks who ::

1. hoodwink the authorities.
2. ruin the students
3. swindle the teachers

There is this college situated just outside Hydearabad. Ironically, this college is located very close to a famous temple of Saraswati (the Hindu Goddess of learning). This college is owned and run by a stinking rich industrialist/businessman.  This scoundrel should have been in jail, except for the clumsy and cumbersome legal system in India. They tried to steal my salary, by using some cunning tricks which all thieves play. In fact, when I threatened to drag him to the nearby police station, he relented. As if by magic, his goons, came running to the police station with my salary in cash. I have proof and photographic evidence, and a lawyer as witness for this shameful episode. You can get details from me, if you want to stay away from such criminals.

4 /2012 HTCY — How they con you

3/2012 How They Con You (HTCY)
The HTCY series of blog posts is a rogues gallery of commonplace fraud, perpetrated by unethical and dishonest and greedy and incompetent vendors and service providers.

The Oxford English Dictionary describes “con” as (noun form) “a confidence trick” The verb form of “con” could mean deceive, swindle etc.

Read these HTCY entries, and be prepared.